1. DB Best Documentation
  2. Errors or non-standard situations

Errors or non-standard situations

If the system encounters errors or any non-standard situations during the migration you can view the details by selecting the Show errors option.

You can observe the details both for the whole task and for every subtask individually.

Figure 1. View errors details for the whole task

The problems you may encounter

Unavailable agent in the task

You may have a saved and committed migration task that was processed via the migration agent, but the agent was unregistered from the DB Best Migration Platform.

In this case, the agent is signed as <unavailable> in the agent column.

Figure 3. Agent is unavailable in the task

Figure 3. Agent is unavailable in the task

No connection to the agent

The issues with connection to the agent occur due to unstable connection with the remote computer where the agent is installed. The process of migration immediately continues as soon as the connection restored.

Figure 4. There is no connection to the agent

Figure 4. There is no connection to the agent

Didn’t find the answer?

You can report problems, ask questions or share ideas for improvements on our email [email protected].